The Hotel
Oubaai Hotel Golf and Spa is a luxury four-star hotel, nestled amidst the serene landscapes of Herolds Bay on South Africa's renowned Garden Route, minutes away from George Airport. Our resort seamlessly blends the thrill of links golf with breathtaking vistas, providing guests with an unparalleled experience in opulence and comfort.
The Role
- To maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel as per International Policies & Procedures.
- To have a good understanding of contribution margins for each product and work with respective heads of departments to maximize operating results.
- To achieve targets in terms of number of new active accounts, banquet covers, and revenue as set by the Director of Sales.
- To work closely with the operational departments to run events smoothly and professionally.
- To manage sales enquiries effectively to generate maximum revenue for the events department.
- To review function rooms blocked weekly to ensure all business on the books is “live” and tracked for confirmation.
- To continuously add and update the perpetual database of local group, catering, and conference leads, ensuring implementation of an efficient and targeted acquisition program.
- To entertain potential and current customers based on business priorities.
- To ensure a high level of exposure for the hotel through direct sales solicitation, telephone contact, and written communication.
- To be conversant in all catering service related activities and undertake such responsibilities.
- To ensure that all credit and collection procedures established by the hotel are implemented following the established Credit Policies & Procedures.
- To ensure that all catering contracts follow the established hotel policies & procedures and are based on sound commercial judgment.
- To project a warm, professional, and welcoming image.
- To be demanding and critical when it comes to departmental standards.
The Skills
- Degree or diploma in hospitality or equivalent is an asset; 3-5 years of relevant experience required.
- MS Office required.
- Minimum 3 years related experience in event planning.
- Must be physically fit and able to adopt a hands-on approach to the work.
- Opera and Prolific background essential.
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