Role: Lead Data Analyst (Commercial)
Location: Leeds, LS15 (with hybrid working after completion of training)
Salary: £40 - £50k per annum plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: 40 hours pw, Monday to Friday
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery.
The Lead Data Analyst for eCommerce will focus on the eCommerce and commercial elements, site performance, customer interactions, and product/category dynamics.
This role involves leveraging data to provide insights that drive strategic decisions, optimize marketing efforts, enhance customer experiences, and improve overall business performance. The Lead Data Analyst will collaborate closely with cross-functional teams, including marketing, sales, and operations, to support data-driven strategies that align with the company's objectives.
What’s in it for you?
Occupational sick pay
Enhanced maternity and paternity pay
Contributory pension
Discounted insurance (Aviva)
Employee discount site
Discounted gyms (via our blue light card and benefits schemes)
Employee assistance programme
In-house mental health support
Free onsite parking
Health and wellbeing initiatives
Social events throughout the year
Cycle to work scheme
Green car scheme*(subject to minimum earnings)
Registration fees paid (GPhC, NMC, CIPD etc)
Long service bonus
Refer a friend bonus
Blue light card
Hybrid working
Commitment to CPD/training
25 days annual leave increasing with service
Annual leave buy and sell scheme
Discounts & Exclusive offers at The Springs, Leeds
25% Discount & health & beauty purchases
25% Discount on Pharmacy2U Private Online Doctor Services
What you’ll be doing?
Analyse eCommerce and commercial data to derive actionable insights, enhance customer engagement and identify opportunities to drive repeat purchases
Develop and maintain dashboards and reports that track KPIs and oversee the analysis of high-level site performance metrics
Provide strategic insights into key user behaviours and site interactions to inform leadership on overall website performance
Lead and mentor a team of data analysts, fostering a collaborative and data-driven culture within the analytics team
Share knowledge and best practices to enhance the team's analytical capabilities
Ensure data integrity, accuracy, and consistency by implementing best practices in data governance and management
Work with data engineering teams to optimise data collection, storage, and retrieval processes to support efficient analysis
Stay updated on the latest trends in data analytics, eCommerce, and the pharmacy industry
Recommend new tools, technologies, and methodologies to enhance data analysis and reporting capabilities
Who are we looking for?
Bachelors’ or masters’ degree in related field
Expertise in Google Analytics, BigQuery, Tableau, SQL, and other data visualization and reporting tools
Experience of working in a pressured environment
Numerate with strong written and verbal communication skills
IT literate with working knowledge of MS office suite - Excel intermediate
Demonstrate drive, initiative, and proactivity in role
Experience within healthcare sector would be advantageous
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
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