Job Title: IT Operations Engineer
Company based in Pretoria is looking for a IT Operations Engineer to join their team on a contract until Dec 2026.
Minimum Requirements
- South African citizens / Permanent Residents with SA ID number.
- Start as soon as possible.
- Deep ITSM knowledge.
- AGILE Project Management knowledge and work experience.
- Understanding of IT Infrastructure and relations between components.
- Clean ITC/credit record and no criminal record.
- Degree in Information Systems or equivalent experience.
- ITIL certification (advantageous).
- ITIL process knowledge and work experience (Required).
- Minimum 6 Years’ experience in an operations environment.
Job Responsibilities
- Administration and Monitoring of license services including all servers and triades, both Linux and Windows.
- Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM).
- Lead operation meetings.
- Support and consult license supplier (logs, test, new releases, etc.).
- Incident, problem, and change management.
- Handling and fixing IT-security issues.
- Software migration and agent distribution.
- Attendance in rolling on-call duty 24/7.
- Investigating new platforms for license management.
Package & Remuneration
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