Business Segment: Personal & Private Banking
Location: ZA, Western Cape, Cape Town, Cavendish Square Cnr Warwick Street, Main Rd, Claremont
To manage a team of Level 2 Cash Consultants who take demand from walk-in customers for any cash-related matters (e.g., teller, ATM, Forex etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
Qualifications
Minimum Qualifications
- Branch Operations
- Forex Skills are a requirement
- 3-4 years previous branch banking experience in the front line (e.g., telling, treasury).
- Knowledge of the procedures and the interdependencies of the various functions performed in the branch.
Additional Information
- Adopting Practical Approaches
- Articulating Information
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Producing Output
- Providing Insights
- Upholding Standards
- Banking Process & Procedures
- Client Retention
- Customer Acceptance & Review (Consumer Banking)
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