About our client
Our client has been crowned the most innovative web design agency in the Western Cape. They are a small team of 3 designers and the owner. Our client has a strong emphasis on team culture and is now looking for a General Manager to take over the running of the daily operation of the business from the owner.
Duties & Responsibilities
A. Technical & Creative Project Management:
- Website, corporate identity, and photography projects.
- Managing promotional gifts and apparel shop.
- Proactively tracking all projects while managing specific details.
- Seeing projects through their full life cycles, solving problems as needed.
- Client briefings and progress meetings.
- Team resource management for both new projects and existing clients.
- Hosting setups: domain registrations/transfers, email setups.
- Creative design sound-boarding.
B. Business Administration:
- Dealing with client account queries like onboarding, invoicing, billing, cancellations, and unhappy clients.
- Daily/weekly bookkeeping and financial management.
- Executing strategies and implementing systems and processes as directed by the owner.
C. Sales:
- Facilitating needs analysis meetings with prospective clients.
- Drafting quotations.
- Attending business networking events to generate leads.
Desired Experience & Qualification
Qualifications and Skill Requirements:
- Bachelor's degree in marketing and/or business management.
- At least five years of experience with website design and/or creative company management.
- Practiced in full turnkey web design, from concept to completion.
- Solid working understanding of project management tools, methodologies, and best practices.
- Effectively completing projects according to pre-determined scope, budgets, and timelines.
- Good administrative and organizational skills, with a strong attention to detail.
- Proficient English and professional writing skills. Copywriting skills are beneficial.
- Great leadership qualities.
Personal Attributes:
- Passionate about online communication solutions.
- Able and willing to work in a collaborative, innovative, flexible, and team-oriented environment.
- Self-confident and self-motivated.
- Able to multi-task between different roles.
- Self-starter and quick learner who takes initiative.
- Uncompromising integrity – transparent and accountable.
Package & Remuneration
Job Title: General Manager
Department: Projects, Sales & Business Administration
Hybrid Position
Location/Premises: Durbanville
Travel Requirement: To clients in and around Durbanville and Cape Town
Start date: ASAP
Salary: R40 000 to R50 000pm Depending on experience
Reporting to: Owner
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