Switch Board Operator/Customer Care

Autorecruit • Other • Midrand, Gauteng, South Africa • 6h ago

We are seeking an enthusiastic and professional Switchboard Operator and Customer Care Representative to join our team in the automobile industry. If you have excellent communication skills, a passion for customer service, and a strong ability to manage multiple tasks simultaneously, we would love to hear from you!

Key Responsibilities:

Switchboard Operator Duties:

Efficiently manage all incoming calls and direct them to the appropriate departments or personnel.
Take accurate messages and ensure timely communication.
Provide information regarding our services, including vehicle maintenance, repairs, and parts availability.
Assist clients in scheduling service appointments and appointment confirmations.
Handle emergency calls with professionalism and prioritization.
Maintain and troubleshoot switchboard equipment.
Customer Care Duties:

Welcome customers in-person and over the phone, creating a positive first impression.
Respond to customer inquiries and resolve complaints promptly.
Follow-up on customer concerns to ensure resolution and satisfaction.
Offer detailed information on products, services, warranties, and promotions.
Gather and document customer feedback to improve our services.
Collaborate with technicians and staff to deliver exceptional service.
Qualifications:

High school diploma or equivalent; further education in customer service or communications is a plus.
Proven experience in a customer service role, preferably in the automobile industry.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask effectively.
Proficiency in using communication systems and office software.

Interested candidates may forward CV's to

Apply directly

Related Jobs

Dispensary Support – Vorna Valley – Midrand Dis-Chem Pharmacies Limited

Info Desk • Other • Midrand, Gauteng, South Africa • $300 - $400 / year • 24min ago

SKU-ZAWJO

24min ago

Apply

MiBusiness Insurance Specialist: Gauteng North

Sanlam • Other • Midrand, Gauteng, South Africa • $200 - $300 / year • 24min ago

SKU-ZAWJO

24min ago

Apply

Junior Portfolio Manager

Inospace • Other • Midrand, Gauteng, South Africa • $200 - $300 / year • 24min ago

SKU-ZAWJO

24min ago

Apply

Business Analyst - IT Projects

Optimal Growth Technologies • Other • Midrand, Gauteng, South Africa • $300 - $400 / year • 25min ago

SKU-ZAWJO

25min ago

Apply

Integration Manager (Contract) - Gauteng/Hybrid - ISB5401680

iSanqa • Other • Midrand, Mpumalanga, Gauteng, KwaZulu-Natal, South Africa • $300 - $400 / year • 25min ago

SKU-ZAWJO

25min ago

Apply

Solutions Economics Specialist (SM)

Humankind Group • Other • Midrand, Gauteng, South Africa • $300 - $400 / year • 25min ago

SKU-ZAWJO

25min ago

Apply

Application Senior Developer at Accenture - Gauteng Midrand

Accenture • Other • Midrand, Gauteng, South Africa • $300 - $400 / year • 25min ago

SKU-ZAWJO

25min ago

Apply

SAP ABAP Developer Market related

Sabenza IT Recruitment • Other • Midrand, Gauteng, South Africa • $300 - $400 / year • 25min ago

SKU-ZAWJO

25min ago

Apply

IT Systems Administrator

Network IT • Other • Midrand, Gauteng, South Africa • $300 - $400 / year • 25min ago

SKU-ZAWJO

25min ago

Apply

Application Development Manager Midrand

Network IT • Other • Midrand, Gauteng, South Africa • $300 - $400 / year • 25min ago

SKU-ZAWJO

25min ago

Apply