*This position is based in either, Johannesburg or Cape Town
Candidate requirements:
- Matric certificate with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality
- 4-5 years experience at a senior level
- Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry
- Computer Literate (Microsoft Office, email, Internet)
- Proven English literacy
- Working knowledge of TourPlan and Wetu or similar booking/operating system
- Great product knowledge on Southern & East Africa (Tanzania & Kenya)
- Personal or educational travel experience required
- Excellent attention to detail
- Excellent communication skills both written and oral, in English
- Foreign European language skills advantageous
- Creative, organized and good communication skills
- Ability to work under pressure without compromising accuracy
- Ability to pace oneself and prioritise demands
- Team worker and ability to interface with various departments
- Good follow up skills
- Consistent approach to quality of output, service and result orientated
- Good administrator and professional in all dealings
- Dedicated to customer satisfaction and wanting to "go the extra mile"
- Self-starter with high energy levels.
ðLocation: Johannesburg, Sandton OR Cape Town, Westlake
Click on the IMAGE for more information and to submit an application online
