Key Responsibilities:
1. Storage Management:
o Administer and maintain Hitachi OPS Center to manage storage infrastructure, ensuring optimal performance and availability.
o Configure and manage storage pools, volumes, and LUNs in line with business needs.
o Monitor and optimize storage performance, capacity, and usage across the enterprise.
o Conduct regular audits and health checks on storage systems to proactively identify potential issues.
o Implement storage provisioning and de-provisioning processes as required.
o Work with SAN and NAS storage environments to support various applications and business services.
2. Backup Management:
o Administer and manage Veritas NetBackup for enterprise-level backup and recovery solutions.
o Design, configure, and maintain backup policies, schedules, and disaster recovery procedures.
o Ensure regular and consistent backups, restoring data when required, and managing data retention policies.
o Troubleshoot and resolve backup failures, missed backups, or other related issues.
o Conduct regular tests of backup and recovery plans to validate data integrity and system readiness.
o Manage and monitor backup storage, ensuring capacity and performance are in line with business requirements.
3. Troubleshooting and Support:
o Provide advanced troubleshooting for both storage and backup infrastructure, identifying and resolving complex issues in a timely manner.
o Collaborate with other IT teams to diagnose and resolve cross-functional issues related to storage and backup systems.
o Document troubleshooting steps, configurations, and fixes for future reference and knowledge sharing.
4. Security and Compliance:
o Implement and maintain security measures for storage and backup environments, ensuring compliance with relevant data protection regulations (e.g., GDPR, POPIA).
o Regularly review and update backup and storage configurations to align with the organization's data protection and disaster recovery policies.
o Participate in audits related to data storage, backup, and disaster recovery compliance.
5. Capacity Planning and Reporting:
o Perform regular capacity planning for storage and backup environments, ensuring adequate resources for future growth.
o Generate and provide detailed reports on storage usage, backup performance, and capacity trends to management.
Recommend and implement optimizations to storage and backup infrastructure as needed.
6. Continuous Improvement:
o Stay up to date with new features, updates, and industry best practices related to Hitachi OPS Center and Veritas NetBackup.
o Provide input on improving and evolving storage and backup architectures to support business growth and technological advancements.
Required Skills & Qualifications:
- 3-5 years of experience in storage and backup administration.
- In-depth knowledge and hands-on experience with Hitachi OPS Center for managing storage environments.
- Extensive experience with Veritas NetBackup for enterprise data backup, restoration, and disaster recovery.
- Strong understanding of SAN/NAS architectures, storage provisioning, and LUN management.
- Proficiency in configuring and managing backup schedules, policies, and retention settings.
- Ability to perform advanced troubleshooting in storage and backup systems.
- Knowledge of scripting languages like PowerShell or Python for automation (advantageous).
- Familiarity with data security best practices and regulatory compliance requirements.
- Excellent problem-solving and analytical skills, with attention to detail.
- Strong communication and documentation skills.
Preferred Certifications:
- Hitachi Vantara certifications related to storage management (e.g., Hitachi Certified Specialist - Storage Administration).
- Veritas certifications related to NetBackup (e.g., Veritas Certified Specialist - NetBackup).
- ITIL certification (advantageous).
Soft Skills:
- Strong interpersonal skills with the ability to collaborate with cross-functional teams.
- Ability to work under pressure and handle multiple priorities.
- Proactive approach to identifying risks and opportunities for improvement.
