Provide an HR support service across the business to employees and management, specifically focusing on performance management, recruitment, remuneration, skills development and associated administration, all following legislation and company policies and procedures.
Brief description and key performance areas:
- Employee Relations and Engagement : Maintain a positive work atmosphere; reflecting the company's values and culture. Handle grievances and work-related complaints effectively. Drive and support employee engagement initiatives to enhance workplace satisfaction.
- Talent Acquisition and Onboarding : Support and advise management in selecting and hiring top talent. Manage the recruitment process from drafting job descriptions and advertisements to selection, communication of decisions, and overseeing the orientation and integration of new hires into the company.
- Performance Management : Coordinate bi-annual performance reviews, including assistance to management with goal setting and feedback sessions. Address performance-related issues promptly and identify training needs for improvement and development.
- HR Administration and Communication : Optimise HR information systems (HRIS) to ensure precise and up-to-date record-keeping throughout the employees' lifecycle, from onboarding to offboarding. Manage daily HR duties, including processing documentation, addressing queries, and maintaining clear communication with departments.
- Payroll Administration : Support payroll processing to ensure accurate and timely salary payments, using Employee Self-Service (ESS) systems, Biometric data and PaySpace software. Address discrepancies and ensure compliance with internal policies and legislation.
- Employment Equity : Actively participate in Employment Equity (EE) committee meetings, assist the HRM in driving-related initiatives to reach BBBEE targets, and assist with EE annual submissions.
- Training and Development : Collaborate with management to identify training needs and facilitate SETA grant applications. Organise and monitor training programs, oversee leadership and graduate programs and ensure efficient and current record-keeping of training initiatives.
- Employee Engagement : Collaborating with the CSI committee and Management to implement ongoing employee engagement and satisfaction strategies. Assist with conducting employee surveys and feedback sessions.
- Employee Assistance Programs : Monitor and drive programs designed to provide employees with various forms of assistance. In collaboration with the HR team co-ordinate Wellness Days, ensuring that these events effectively address employee well-being and promote a healthy work environment.
- HR Compliance Regulatory Adherence: Ensure compliance with HR policies, procedures and legal regulations.
Job Requirements
- Tertiary Qualification (Degree / Diploma) in Human Resource Management or equivalent field required
- Minimum 8 years of HR experience with a broad range of HR responsibilities (FMCG environment advantageous)
- Prior experience required with Payroll processing, Biometric systems and Shift patterns (PaySpace preferred)
- Proficient in MS Office suite and HR information systems
- Solid understanding of job grading systems and processes
- Practical knowledge of implementing skill development initiatives, including grant applications and SETA submissions
- Working knowledge of legislation: BCEA, LRA, EEA and best practices in HR management
- Previous experience in a unionised environment is an advantage
- Excellent understanding and logical implementation of day-to-day HR workflows, including policies and procedures
- Experience in employee engagement programs
- A valid driver’s license and own reliable transport is required.
Skills and competencies:
- Exceptional at planning, organising, delegating and managing multiple tasks
- Strong in coaching and providing consultative support at various levels of the business
- Practical and logical thinker with creative problem-solving abilities
- Skilled in negotiation and influencing outcomes
- Proactive self-starter with a high level of initiative and accountability
- Resourceful, confident, and skilful at finding solutions
- Strong interpersonal skills with the ability to build effective relationships
- Excellent oral and written communication skills
- Mature with high levels of integrity and professionalism
- Meticulous with a strong focus on detail
- Procedurally driven with a focus on achieving outcomes
- Dependable, accepting accountability and disciplined in all aspects of work
