Key Responsibilities:
- Weekly and monthly feedback to each portfolio of findings and progress in stores.
- Provide exception reporting to VAS & Mobile field management.
- Measurables across all VAS/hi in this role:
- Leasing performance tracking.
- 3rd Party agent performance tracking.
- VAS Target generation and tracking, including product specific drives.
- Profit allocation Journal calculation.
- Brand Exco Pack generation.
- Brand hierarchy data maintenance.
- Track and report on Excessive VAS enrolment.
- Generate Insurance & Media audit and invoicing files for Metrosure, Edge & Tyme.
- Track training completion for staff and 3rd party agents.
- Calculate and load Hi Turnover splits.
- Generate Mobile Stock and Sales Ops performance dashboards.
Qualifications and Experience:
- Data Analytics Diploma or 2 years of practical Data Analytics experience.
- 3-5 years’ Retail management experience.
- Advanced Microsoft Excel skills are essential.
- Knowledge of Mobile product retailing would be an advantage.
Skills:
- Organised and thorough.
- Curious and innovative.
- Profit and turnover driven.
- Detail oriented.
Behaviours:
- Recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.
- Develops plans and prioritises initiatives that align to the organisational goals and objectives.
- Assesses and improves the efficiency, effectiveness, and quality of various work processes.
- Interprets and simplifies complex and contradictory information when reporting.
- Takes accountability and ensures others are held to account on agreed upon performance targets.
- Consistently makes timely, well-rounded and informed decisions.
- Inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
- Effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
- Understands, anticipates, and meets the needs and expectations of customers.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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