We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- To see what life at Capitec is all about and complete a short assessment, please click here!
- Once you have completed the above, finalize your application by clicking apply below.
Responsibilities
- To lead the Merchant Services Operations team and coordinate risk mitigation and services provided to the merchant network through applying and enforcing specialist vetting and legislative rules.
- Based in Johannesburg Office.
Experience
Minimum:
- 2-3 yrs. experience in a leadership or management role within an operations and/or risk mitigation environment.
- Experience in a role which required delegation, quality assurance, and validating work.
Ideal:
- 5 yrs in a banking or risk mitigation role.
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational.
- A relevant tertiary qualification in Banking.
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Business Management.
Knowledge
Minimum:
- Sound knowledge of the risk mitigation environment including relevant legislation and regulations.
- Understanding of the impact of credit bureau scores.
- Principles of customer service.
- Acquiring knowledge (merchant processes etc.) and the merchant environment.
- Customer Relationship Management.
- Stakeholder relationship engagement and management.
- Responsibility for delivery in a fast-moving environment.
- Business acumen.
Ideal:
- Capitec Bank products, systems, and processes relevant to Merchant Services Operations, including multiple systems and processes.
Skills
- Communications Skills.
- Computer Literacy (MS Word, MS Excel, MS Outlook).
- Interpersonal & Relationship management Skills.
- Planning, organising, and coordination skills.
- Attention to Detail.
Conditions of Employment
- Clear criminal and credit record.
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06
#J-18808-Ljbffr
