KONE is looking for qualified Maintenance Technicians in Pretoria , South Africa . Our team comprises maintenance professionals who provide on-site customer service to ensure our equipment's smooth and safe operation. We seek a service-minded Maintenance Technician to provide our customers with professional elevator and escalator maintenance service.
In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will ensure quality service, improve equipment safety and performance, and promote regular and proactive on-site communication with customers and the people using the equipment.
Responsibilities:
- Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
- Responsible for accurate and real-time back reporting of work performed.
- Maintain excellent relationships with the customers, the contact person, and end-users on site.
- Manage the site environment during service operations.
- Identification of site risks, and timely communication of any such occurrences.
- Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
- Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
- Submit timesheets based on the execution.
Skills & Experience:
- Successful candidate must live in Pretoria.
- One or more of the following qualifications:
- Red seal trade test certificate lift mechanic.
- Completed NQF level 4 certification with apprenticeship program (minimum 4 years).
- Completed Electrical/Mechanical Engineer Diploma/Degree with completion of at least 12 months shadowing a competent lift mechanic.
- Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic.
- Good communication skills with basic IT skills.
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