Introduction
An Agritalent client, a leading agribusiness, seeks a Systems Support Analyst at its Pretoria Corporate Offices within the Corporate Services Division.
Duties & Responsibilities
- Responsible for technical systems support to users for all financial, trade and manufacturing applications on a daily basis or as needed.
- Responsible for the maintenance of ongoing documentation, including test cases, job aids, SOPs, checklists, and timelines.
- Carry out acceptance testing of new or updated software applications by developing test data and calculating expected results.
- Responsible for the execution of programs and procedures, as well as the review and evaluation of output and systems.
- Provide current information to employees concerning computer and software applications.
- Carry out research to resolve problems and integrate repeated questions into training programs.
Desired Experience & Qualification
- Matric / Grade 12.
- Degree/diploma in business or related field.
- A minimum of 1 year of experience in RPG/Systems development or a related field.
- Exceptional analytical and conceptual thinking skills.
- Required to stay abreast of industry standards.
- Plan and execute Unit Testing, Systems Integration Testing, and archiving of test results.
- Partake in the development of System/Functional Documentation, operations manuals, systems processes, and technical designs.
- Analyse and resolve difficult/complex system issues by working with the end-users and other IT support staff.
- Required to do standby on occasion.
- Ability to work in a fast-paced team environment.
- Strong multitasking skills with the ability to prioritize tasks.
- Problem-solving skills with a keen eye for details.
- Exceptional time-management and organizational skills.
- Strong verbal as well as written communication skills.
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