Main job function
COMPLIANCE OPERATIONS OFFICER – HEAD OFFICE – 12 MONTH FIXED TERM CONTRACT
Applications for interested and suitably qualified candidates are invited in respect of the above position.
MAIN FUNCTIONS OF THE JOB
To accurately review and approve the onboarding of customers for all branches taking into consideration FICA, other regulatory and onboarding requirements as required by the Bank’s documented policies and procedures. To provide excellent service to Branches and Customers.
KEY PERFORMANCE AREAS
Customer on Boarding
- To review and approve customer account opening documentation on the system.
- Ensure that all information captured on the system matches the source documents.
- Ensures that correct and clear documents are scanned prior to approval.
- Ensures that all information is captured accurately on the Bank’s Operating systems.
- FICA policies and procedures is strictly enforced.
- Ensures Watchlist screening check is conducted and clear.
- Ensures that turnaround times are adhered to when approving Accounts.
Mobile Banking
- To review and approve digital banking profiles when required.
- To review and approve linking of transactional banking accounts.
- To review and approve change of password.
- To review and approve device linking.
- To review and approve customer linking.
- To contact customers to conduct verification checks.
Administration
- Address/assist Branch FICA queries.
- Attends to ad hoc administration requirements as and when required.
QUALIFICATIONS
- Minimum – Matric / Certificate in Banking or similar
PREFERRED EXPERIENCE
- Minimum experience of 1 year in a similar position.
KNOWLEDGE REQUIRED
- Excellent understanding of FICA required
- Microsoft Office 365
NOTE
- The position requires that the candidate work alternate Saturdays.
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.
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