We are seeking a Customer Care Legal Liaison to join our team. The ideal candidate will be responsible for providing legal support and guidance to our customer care team to ensure compliance with laws and regulations related to customer interactions. The Customer Care Legal Liaison will also be responsible for handling any legal inquiries or issues that may arise from customer interactions.
Responsibilities:
- Review and provide legal guidance on customer care policies and procedures
- Ensure compliance with all laws and regulations related to customer interactions
- Handle legal inquiries or issues from customers or other external parties
- Collaborate with our legal team to address legal matters related to customer care
- Develop and maintain legal documents and resources for the customer care team
- Train and educate customer care team members on legal compliance requirements
Requirements:
- Bachelor’s degree in Law or related field
- Previous experience in a legal role or customer care role preferred
- Strong understanding of legal and regulatory requirements related to customer interactions
- Strong written communication skills, including accurate spelling and grammar
- Ability to work effectively in a fast-paced environment
- Detail-oriented and organized
- Ability to think critically and problem-solve effectively
Package Includes:
- 15 days annual leave
- Momentum FundsAtWork provident fund
- Market related salary
- Life Insurance
If you are a dynamic and detail-oriented individual with a passion for legal compliance and customer care, we encourage you to apply for the Customer Care Legal Liaison position at our company.
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