CS Sales Manager
Our client, a plant equipment manufacturer in Honeydew, is looking to employ a CS Sales Manager.
Duties & Responsibilities
- Customer understanding: Identifies and understand customer needs.
- Segment specific development of customers. Observe market trend in own cluster (e.g. competitive landscape, customer landscape).
- Relationship management: Together with the team, the CS sales manager manages customer relationships with the main focus on CS topics.
- Responsible for sales in the non-food business in chain conveyor and components.
- Sales and Quotation support: Responsible for initiating the quotation process for CS offering.
- Generates sales leads for equipment/plant business.
- Support the ASM in the specific business.
- CRM: Utilization and responsibility for dedicated data set.
- Develop CS Business in the BU related in order to reach the budget.
Desired Experience & Qualification
- Minimum 5 years of sound professional experience.
- External: Former plant, maintenance, operations manager.
- Basic Mechanical / Industrial engineering education.
- Fundamentals of business administration and marketing.
- Tools: MS Office + Internal software: Intranet (B-World, SAP Quotation, CRM, etc.).
- Business Knowledge: Knowledge of major value drivers of customer P&L, and ability to explain the impact of the company's services (ROI).
- Technical knowledge to understand customer needs: Sufficient technical background (depends on market) to understand client processes, not only machines but overall transformation process and operations processes.
- Knowledge of sales and service in process engineering operations.
- Knowledge of mining / energy sector.
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