Duties & Responsibilities
This position is 60% IT/business analyst and 40% Product management.
Analyse existing Ignite solution and platform
- Engage with stakeholders to understand pressure points and concerns
Investigate best practice alternatives to redesign the products platform
- Conduct an analysis of local and international alternatives to the product's platform
- Investigate competitor platforms and technologies
- Investigate customer behaviour patterns to create a solution that addresses customer requirements effectively
Develop a project plan with deliverables to redesign the product's platform
- Allocate milestones for delivery of redesigned platform
- Apply learnings as defined in Investigation phase to source coding to address gaps
- Phase project plan in accordance with specified criteria
- Create and test prototypes
Oversee Product Data Management Software
- Develop and implement SOP for Product Data Management Software
- Update the product's online catalogue
- Installation of licenses and managing companies and users with their permissions on the online platform
- Ensure accuracy of the existing vehicle related data in PDM i.e. make, model, type, vehicle attributes, product linkages, other data sources
- Monthly updates of new vehicles in cooperation with the product
- Sourcing of vehicle pictures, standardizing of pictures and maintenance of them in PDM
- Upkeep of car park registration figures
- Administration of the product's monthly data charge, vetting and submission of invoices for approval
- Coordination of car park data updates within the Product Management team.
- Upkeep of master data lookup lists in PDM
- Master User for the product's catalogue
- 1st line support to internal users
- Internal training and coordination between teams
- Reporting on customer usage and clicks on catalogue.
- Coordinator between sales, marketing and product management in terms of promotions and other communication
- Administration of user registrations and CRM
- Assist Product Specialists with car linkages, product attributes and article pictures
Desired Experience & Qualification
Experience project manager with 10 years plus experience in development of back end platforms and Product catalogues
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