Product Specialist Crown Mines

Acumen Resources Development (Pty) Ltd. • Other • Other (Gauteng, South Africa) • $200 - $300 / year • 14h ago

Will be accountable for analysing and implementing a best practice platform for one of the Key product lines.

Analyse existing Ignite solution and platform

Investigate best practice alternatives to redesign the product's platform

Conduct an analysis of local and international alternatives to the product's platform
Investigate competitor platforms and technologies
Investigate customer behaviour patterns to create a solution that addresses customer requirements effectively

Develop a project plan with deliverables to redesign the product's platform

Allocate milestones for delivery of redesigned platform
Apply learnings as defined in Investigation phase to source coding to address gaps
Phase project plan in accordance with:
- Analyse
- Design
- Develop
- Test
- Deploy
Create and test prototypes
Define MVP – Minimum Value Products for delivery into market
Ensure UAT conducted
Ensure solution is tested by GI customers and users
Address any system issues

Oversee Product Data Management Software

Develop and implement SOP for Product Data Management Software
Update the product's online catalogue and manage the permissions of roles within the PS team
Installation of licenses and managing companies and users with their permissions on the online platform in the PDM passport
Ensure accuracy of the existing vehicle-related data in PDM i.e., make, model, type, vehicle attributes, product linkages, other data sources
Monthly updates of new vehicles in cooperation with the product
Sourcing of vehicle pictures, standardizing of pictures and maintenance of them in PDM
Upkeep of car park registration figures
Administration of the product's monthly data charge, vetting and submission of invoices for approval (car park and VIN)
Coordination of car park data updates within the Product Management team
Upkeep of master data lookup lists in PDM (i.e., suppliers, competitors, product classes, brands etc.)
Master User for the product's catalogue
1st line support to internal users
Internal training and coordination between teams (i.e., Sales, IT and PM teams)
Reporting on customer usage and clicks on catalogue
Coordinator between sales, marketing and product management in terms of promotions and other communication
Administration of user registrations and CRM
Assist Product Specialists with car linkages, product attributes and article pictures

Manage BGA

Request for new price file from BGA Sales Support
Pursue new Lines from BGA via Customer visits and market-related homework
In line with Sales Team, make customers aware of new BGA products
Drive increase in units and revenue
Important to keep pushing the selling point that BGA carries a 3 year warranty, OE Conti Belts in the packaging, rebranded to BGA for export duties. OEM, best quality in the SA market
Request BGA Stock on Hand Report from Planning team