Supply Chain Executive - Sales & Operations Planning
Our client, a market leader in the Supply Chain sector, is recruiting for a Supply Chain Executive - Sales & Operations Planning , based in Durban .
The successful candidate will report to the Supply Chain Director .
Purpose of the Role:
Drive visibility and improvement of customer service experienced by customers and principals from order placement to delivery through continued alignment of key business functions on main loss areas and steps required to remedy. Ensure service aligns with contractual obligations and the cost of service is within agreed parameters.
Duties and Responsibilities:
- Leadership of the Demand Planning sub-function within Planning
- Leadership of the Supply Planning and Network Planning sub-function within Planning
- Leadership of the International Planning sub-function within Planning
- Leadership of above teams encompassing People (succession, development, and retention), Process and Technology improvement
Education and Experience:
- BCom Degree in Logistics / Supply Chain or similar
- 10 years' experience in an FMCG (or similar) organisation spanning Planning and Distribution functions, with more than 3 years at Senior Management level
- Experience in S&OP is an advantage, as is external engagement (customer or supplier-facing)
Knowledge and Skills:
- Working knowledge of:
- Demand Planning processes and KPIs
- Replenishment Planning processes and KPIs
- Sales and Operational Planning processes and KPIs
- Import and Export processes and regulations
- Customer Service processes and KPIs
- Distribution Function
- Passion for:
- Customer Service
- Management of People
- Root cause analysis / short cycle feedback
- Leadership across functions
- Strategic review spanning People, Process and Technology
Desired Experience & Qualification
Experience in roles related to Supply Chain Executive, Sales, Operations, demand planning, and Forecasting.
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