Give strategic advice and report results and findings to chairman and board members.
Keep all relevant stakeholders informed of developments in line with company's objectives.
Manage resources, including the attracting, hiring and retention of personnel.
Ensure employees move in the same strategic direction to achieve its mission.
Create and report on business plans, monitoring its efficacy and progress.
Remain close to all stakeholders including staff, clients, key-decision makers and external service suppliers.
Research and implement new initiatives to drive revenue, lower operating costs while maintaining quality products that are competitive, all while delivering excellent customer support.
Continuous monitoring of the annual budget and ensure that revenue/sales targets are met.
Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services to increase sales.
Manage key personnel, clients and service providers.
Maintain the quality of products, services, customer support and level of service in line with service level agreements and other retention strategies.
Promote the wellness of staff and implement policies in line with labour legislation and health and safety guidelines to create a diverse and positive working environment.
Presentation of monthly management reports and attending/presenting at board meetings.
Skills:
- A proven track record of successfully managing a company.
- Experience in the management of senior staff, employees and available resources.
- A high level of business awareness and acumen.
- Understanding the intricacies of financial management and business management.
- Excellent leadership, communication and organisational skills.
- Excellent analytical and problem-solving skills.
- Strong crisis management and conflict mediation skills.
- Proven track record of interaction with blue chip customers, within or outside of the business.
Qualifications:
- Experience in Service industry/Beverage Industry, or
- Experience in managing medium sized service business in the private sector.
- Tertiary education, preferably in Engineering, Finance or business.
- Honours/Masters or MBA degree would definitely count in favour.
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