Job Description
Dealing with Business client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place and in accordance with the values of OUTsurance.
Qualifications
- Minimum Matric qualification or equivalent qualification
- FAIS accreditation is essential (RE and Full Qualification) for applicants that have been working in the financial industry prior to December 2010, preference will be given to applicants with their FAIS Exams (RE5) completed
Additional Information
Attitudes and Skills:
- Attention to detail/quality orientated
- Deadline and results orientated
- Initative and tenacity
- Enthusiastic and passionate about the job and the company
- Effective at planning and organisation
- Work management and teamwork
- Collaboration judgement
- Problem solving
- Adaptability
- Integrity
- Tolerance for stress
- Interpersonal and communication skills
- Selling skills
- Negotiations
- Keyboard skills
- Administration skills
- Influencings
- Practical learning
- Excellent telephone etiquette and communication skills
- Sales structure
- Principles of client service
- Computer literacy product
- Systems knowledge and/or potential to acquire such knowledge within a shot space of time
In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
