Senior Business Partner - Performance & Development
The P&D Business Partner is a key partnership role supporting both senior and operational stakeholders to determine where learning interventions or performance & development support is required in Divisional / Functional teams. Collaborates with senior business leaders across multiple clients to define, oversee & support the delivery of all P&D activity.
Role Objective: The Senior P&D Business Partner is responsible for Performance and Development for the South Africa Business.
Minimum Requirements: Academic: - Matric
- Industrial psychology / Development / Learning / BCom / BSC
Experience: - 5 Years experience Performance & Development experience
Primary Responsibilities: - Pricing for new business and ensuring that the solution offered to new clients is deliverable.
- Execute the P&D imperatives and approach in line with Capita's Group P&D strategy.
- Build strong professional relationships with key stakeholders, including government, non-government and educational institutions.
- Leverage strong P&D knowledge to bring insight to support the business agenda and strategy.
- Train and coach managers and executive leadership in employee performance development.
- Design and develop the Career Pathway Framework from a competency perspective.
- Facilitate progression/succession planning processes.
- Design and execute performance development processes including leading design improvements.
- Lead on Capita's approach to Early Careers and Professional Development.
- Partnering with the business to make data-driven decisions.
- Develop and manage the performance and development of direct reports.
- Proactively report on performance, utilization, and engagement.
- Input into reporting for Enterprise Risk Committee regarding P&D risks.
- Comply with South Africa's Skills Development Act and other relevant legislation.
- Develop the Workplace Skills Plan (WSP) and Annual Training Report (ATR).
- Secure skills development funding from relevant authorities.
Core Competencies: - Expert in acting as a consultant with operational and senior stakeholders.
- Deep understanding in learning delivery and design.
- Experience in managing large-scale learning initiatives.
- Strong project management and change management skills.
- Confident in both written and spoken communication.
- Experience in budgetary management.
- Increases diversity and develops an inclusive culture.
- Leads by example by demonstrating Capita's Purpose, Values, and Code of Conduct.
About us: Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.
What's in it for you? - Competitive Basic salary
- Medical Aid
- Provident fund, Group life, funeral and disability benefit
- Annual Performance Incentive
- Global Colleague Networks
- Community Engagement opportunities
- Annual Leave days exceeding statutory requirements
- International Exposure
- Development and Growth opportunities
What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience.
Location: Cape Town, South Africa
Contract Type: Permanent#J-18808-Ljbffr
