Join JOBJACK for a 2-Month Opportunity as a Junior Account Manager
Are you eager to kickstart your career journey? JOBJACK offers an exciting opportunity for a self-starter to join our Customer Management Team as a Junior Account Manager on a 2-month fixed-term contract. This role is perfect for someone looking to use their summer to gain practical experience in account and client management within a dynamic operations team while working alongside seasoned professionals who provide guidance and insights into the recruitment industry.
Why apply?
- Hands-On Experience : Gain practical, real-world experience in account and client management within a dynamic operations team.
- Mentorship : Work alongside experienced professionals who can provide guidance, support, and insights into the recruitment industry and best practices.
- Skill Development : Develop valuable skills in communication, relationship management, problem-solving, and customer service, crucial for future career growth.
- Networking Opportunities : Build relationships with clients, candidates, and industry professionals, expanding your professional network for future opportunities.
- Understanding of Recruitment Processes : Gain insights into the recruitment lifecycle, client relations, and candidate management, preparing you for various roles in HR and operations.
- Compensation : Enjoy a salary package for the duration of the contract, providing financial support while you gain experience.
- Dynamic Work Environment : Experience the fast-paced and engaging environment of a tech startup.
- Flexibility : Benefit to work fully remote post onboarding and training to help you balance work and personal commitments.
- Contribution to a Greater Mission : Be part of a team dedicated to making a positive impact by helping people find employment and supporting clients in their recruitment needs.
Key Responsibilities:
As a Junior Account Manager at JOBJACK, you will focus on recruitment activities and collaborate closely with our esteemed clients and team members to support our mission of global employment.
1. Account Management
- Follow JOBJACK's Customer Management Process to ensure effective service for assigned clients.
- Maintain daily routines to uphold optimal service standards.
- Ensure high-quality day-to-day client service through proactive measures.
2. Client Relationship Management
- Foster strong client relationships through regular communication.
- Manage and nurture relationships with existing clients.
- Respond promptly and accurately to client inquiries.
- Handle daily client correspondence professionally.
3. Candidate Relationship Management
- Act as a primary contact for job seekers using the JOBJACK platform, providing assistance and answering queries.
- Inform job seekers about application outcomes promptly.
- Coordinate with job seekers to confirm interview schedules and ensure timely preparations.
- Guide job seekers through the application process, ensuring timely submission of required documents.
Important dates:
- Application Deadline: 22 November 2024
- Ideal Start Date: December 2024
Requirements
- Studies or relevant experience in administration, account management or similar roles is beneficial
- Exceptional communicator, especially over the phone
- A positive, polite, confident, sincere and friendly disposition
- Calm, cool and collected - especially during stressful phone conversations
- Ability to apply new knowledge in a fast paced environment
- Team player
- Multi-tasker
- Adaptable
- Joyful and driven
- Problem solver
- Detail oriented
Benefits
- Hands-On Experience : Gain practical experience in account and client management within a dynamic operations team while working alongside experienced professionals who provide guidance and insights into the recruitment industry.
- Competitive Compensation : Enjoy a competitive salary package during your contract.
- Flexibility : Full remote benefits after onboarding and training.
