Responsibilities: Responding to all incoming queries, via all contact mediums including but not limited to: calls, live chat, e-mail Ensuring that all communication and volume received during their respective shift is dealt with in the required timeframe and manner Requirement: German & English communication skills Completed NQF Level 4 or a Matric qualification or higher Minimum 12-month service industry experience ideal Computer knowledge (speed, accuracy and navigation) Proficiency in Microsoft Outlook and MS Office applications Location: Cape Town Salary: R25 000 - R30 000 To apply kindly send me a copy of your cv as well as your SA ID book permanent residency to soniajai.co.za