Overview
Our client in the automotive sector is looking to employ a Senior Operations Administrator to provide complete administrative support to both internal and external stakeholders.
Minimum Requirements / Experience
- Grade 12 / Matric
- Relevant qualification in Supply Chain/Operations/Finance – advantageous
- 3 – 5 years’ experience in operational finance and administrative role
- Experience in compiling and presenting budget reports
- Experience in tracking operational spend and variances
- A valid driver’s license
- Advanced MS Excel
- Must be able to work overtime/ weekends as and when required
Duties and Key Responsibilities
Promote customer satisfaction by attending to client requests speedily and in accordance with client standards
- Raising and following up on open quotations timeously
- Providing feedback to client, operations, and finance team timeously
- Raising and following up on purchase orders and approvals
- Regular customer visits and weekly meetings, ensuring customer satisfaction
- Manage all East London Operations Administrators
Administrative Duties & KPI Responsibilities
- Checking and ensuring accuracy of billing files from OPS Admin (Technical and Logistics)
- Collation of Weekly and monthly KPIs for management
- Responsible for collecting information and compiling monthly and quarterly KPI reports for distribution to customers and internal use
- Update KPI efficiency, outsource productivity, and review KPI’s for management
- To review and manage data integrity per in-house system (billing reports, etc)
- To manage, coordinate, and follow up with clients on monthly quote approvals and ensure compliance (eliminate the Procurement Maverick factor)
- Follow up with Technical OPS and Logistics Teams for quote approvals and billing submission
- Support Contracts Manager with any exercises, projects, queries, or tasks
- Ensuring responsible site spend and management of cost of sales (P&L Support)
- Not limited to the aforementioned
Key Competencies/Skills:
- Excellent organisational skills and communication skills.
- Ability to prioritize a variety of work activities in a busy environment to meet strict deadlines to internal and external stakeholders.
- High level of accuracy with a strong focus on attention to detail
- Demonstrate analytical and problem-solving skills, with the ability to identify and resolve issues effectively.
- Flexibility and responsiveness to the business and customer needs
- A willingness to learn and take accountability in ensuring timeous accurate data is managed
