Dispensary Manager – Goodwood – Western Cape
Dis-Chem Pharmacies Limited
Cape Town, Western Cape
Permanent
Closing Date 28 November 2024
Job Details
Division: LL Division
Minimum experience: Entry Level
Company primary industry: Pharmaceuticals
Job functional area: Other
Job Description
Dis-Chem Pharmacies require the services of a Dispensary Manager for their Goodwood store. Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs.
Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Registered tutor
- Unisolv experience
- Experience in supervising staff
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Previous management experience of at least 7 staff
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
Duties and Responsibilities:
- Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice.
- Ensure Good Pharmacy Practice rules regulations are adhered to by staff.
- Ensure no expired/short-dated stock is held.
- Ensure expired stock is regularly disposed of and kept separate to usable stock.
- Ensure negative stock is investigated and managed daily.
- Prepare for stocktake in advance.
- Follow stock ordering process to reach maximum purchasing compliance.
- Maintain stock levels.
- Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly.
- Ensure SAPC registration and annual registration fees are kept up to date.
- Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC.
- Capture script details accurately and verify patients’ details on the system.
- Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions.
- Provide accurate instructions to patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Explain all medical aid costs to patients.
- Process all paperwork for accurate submission of claims to medical aids.
- Ensure authorisation of chronic, HIV and AIDS, and oncology medication.
- Maintain customer profiles on the system.
- Merge profiles locally, and UCS should be notified to merge profiles centrally.
- Take note of any messages on the customer profile, and take suitable action.
- Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin.
Competencies:
Essential:
- English and second language – Read, write and speak.
- Good communication skills, listening.
- Basic dosing and important drug interaction.
- Customer service/focus.
- Supervisor experience, and able to lead by example.
- Ability to train other staff members.
- Conflict management.
- Strong attention to detail.
- Sound numerical skills.
- Problem-solving.
- Team player.
- Trustworthy and honest.
- Time management.
- Able to deal with pressure.
- Computer literate – MS Office.
Advantageous:
- Knowledge of Retail/ FMCG operations.
- 3rd Additional Language.
- Knowledge of or experience in Unisolv, SAP and E-Scripting.
- Drug and family planning, and complementary medicine.
Special conditions of employment:
- Registered with the South African Pharmacy Council.
- Willing and able to work retail hours.
- Controlled room temperature, security, limited space, health and safety, risk stock.
- Physically fit and able to stand for long periods.
- Valid driver’s license and own reliable transport.
- South African citizen.
- Clear credit and criminal records.
Remuneration and benefits:
Market-related salary
Medical aid
Provident fund
Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
#J-18808-Ljbffr
