Support Administrator
Salary total package: Negotiable
Centre: Centurion
(Ref. WS19/102024)
Job Summary:
- Monitor communication links and data flow as well as operational computer processes and maintain computer networks, LAN, WAN and Internet.
- Monitor Daily, weekly and monthly back up of the servers by compiling reports on a weekly status of backups and execute advanced administration functions on operational servers.
- Leading the operational support of weather observation and forecasting activities in obtaining missing data, also leading in the planning of hardware and software, network equipment and printer installation.
- Leading and monitoring end-user technical support, planning and implementation of security procedures and testing new system and application as well as their rollout.
- Configuring of Microsoft and Linux servers.
- Provide second level maintenance and administration of specialized System. E.g. Radar communication and Aviation Display system and Meteorological switching system.
- From time-to-time Configuration of routers and firewall.
Key Performance Areas:
- Provide assistance to staff on technical computing issues.
- Maintain account holder details.
- Make regular updates of virus protection, software and operating systems.
- Troubleshoot any reported problems.
- Keeping the network up and running.
- Maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
- Create and maintain email accounts for staff.
- Implement new projects as stated in the strategic plan of the institution.
- Install GPRS systems for most managers.
- Provide support, via phone, to internal end users on variety of computer issues as related to both computer software and computer and related hardware.
- Install and maintain networks / LAN’s.
- Install desktop computers and servers.
- Linking workstations to the servers of different Network Operating Systems.
- Report faulty lines for clients to Telkom for repairs.
- Install, configure and troubleshoot Internet connections.
- Make hardware and software upgrade recommendations.
Required Minimum Education/Training:
- Grade 12 with Certificate in Information Technology.
- Knowledge of UNIX or Linux.
- Code EB or Code 08 (without endorsements).
- No International Travel Restrictions.
Required Minimum Work Experience:
- 1 year’s experience in an IT environment, performing network Administration.
Technical and Behavioural Competencies Required:
- Consulting
- Relationship building
- Mentoring
- Leadership
- Assurance
- Compliance
- Diligence
- Efficiency
- Effectiveness
- Honesty
- Integrity
- Mutual Respect
- Open Communication
- Positive Work Ethic
- Professionalism
- Fault-finding
- Problem-solving
- Documentation
- Reporting
- Quality Control of Meteorological Data
Additional Requirements:
- Must be willing to be on stand-by as instructed as well as for operational emergencies and crisis situations.
- Special project completion.
Closing Date: 28 November 2024
Preference will be given to African, Coloured and Indian Male and Female. Correspondence will be limited to short listed candidates only. Candidates who have not been contacted within 3 months after the closing date of this advertisement, please accept that your application was unsuccessful. The South African Weather Service is an equal opportunity employer.
Record Reference: HCM-ADVERT- SUP- ADMIN – ICT
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