Well-respected fund services client's transfer agency team seeks a Client Service Consultant to join them. This role has a focus on the client onboarding function.
Responsibilities:
- Manage client onboarding process, account creation for individuals and legal entities
- Verify DocFox authorised daily, and necessary FICA requirements met before loading investor
- Verify client accounts are approved, authorised in Docfox
- Investigate outstanding documents with Client, provide Clients with regular feedback
- Create new clients and update all tags
- Correctly capture all regulatory classifications (FATC, OECD, ASISA, SARB)
- Correctly capture all tax classifications (DWT, IWT) ensure clients tax details are recorded
- Ensure daily individual checklist are updated by administrators and handed to Team Leader for final sign-off
- Liaise with compliance and Internal audit, ensure adherence to FICA RMCP
- Review and submit all High-Risk clients to Compliance
- Review static data change requests, perform relevant client call backs to verify changes
- Implement and maintain process controls using workflow management
- Ensure all items have relevant comments for audit purposes and escalate aged items
- Ensure there is no aged items in individual queues
- Review all current clients and amend if FICA requirements are not met
Requirements:
- Minimum of a completed tertiary qualification preferred, minimum of Matric
- Must have a minimum of 1-2 years experience in a similar role relating to client onboarding
- Previous exposure to applicable legislation
- Previous experience with reconciliations in the Manco to Inflow & Outflow accounts
- Strong Excel skills
Please note that if you have not heard from us within 2 weeks of your application, please consider it as unsuccessful for this particular role. Please do though continue to follow us online and apply for suitable opportunities.
