Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.
Purpose of the role:
At Collinson International Ltd (CIL), the largest operating company within the Collinson Group, we have a powerful vision: To be a strategic partner to the leading payment networks, issuers and travel companies. Driving customer engagement and incremental value through the world's most valued travel ecosystem.
As part of this, we are establishing a new Transformation team and require a TMO Portfolio Reporting Analyst to support in the delivery of key initiatives. The primary purpose of the TMO Portfolio Reporting Analyst is to ensure that stakeholders within the CIL organisation have an accurate and updated view of the transformation portfolio and strategic initiatives at any given time.
This includes:
- Gathering information on how project, programme and product initiatives map to the different lifecycle steps (from Idea to Delivery to Close)
- Providing consistent information about the scope, team, timelines and costs of each initiative
- Working with relevant stakeholders to ensure there’s up-to-date status reporting on each initiative in the portfolio
- Acting as the custodian of portfolio data and structuring it in a way that supports insight generation and interrogation
- Creating ad-hoc insights and reports to support the decision making of the Transformation team and wider CIL leadership.
Main accountabilities:
Generate reports and manage report templates:
- Collects, organizes, and compiles data into a series of reports that are distributed on a timely basis to transformation leadership and CIL LT
- Develop and maintain reporting templates and dashboards
- Recommends effective ways of structuring the data in different views to enable leadership strategic decision making
- Monitor report completion for accuracy and consistency of data
- Support the Transformation leadership team with the preparation of updates and management reporting packs
Build relationships and collaboration:
- Build strong relationships with portfolio and product stakeholders across CIL (and TCG) in order to create timely and accurate reports
- Support product and project managers in the execution of projects by providing data-driven insights and recommendations.
Data and analytics:
- Analyse portfolio data to identify trends, risks, and opportunities for improvement.
Training and Support:
- Provide guidance and support to teams on how to provide updates and efficiently make use of existing reports, apply filters, and slice the data.
- Provide education and best practices recommendations to teams on creation of new reports.
Knowledge, skills & experience:
- Excellent verbal and written skills and ability to edit text into concise language appropriate for reports and presentations
- Excellent organizational skills and ability to deliver reports according to requirements and strict deadlines.
- Strong skills in graphical presentation of data with specific knowledge of and experience with databases; computer skills (Word, Excel, Microsoft Publisher, PowerPoint, etc.).
- Capacity to work both individually and as part of a team.
- Ability to multi-task, prioritize, and solve problems.
- Ability to work effectively with a group of global stakeholders
- You have experience of working across a variety of change initiatives e.g. IT, Business Change, programmes and projects, product teams, agile and waterfall
- Preferably, understands agile principles and methodologies
- Proficiency in project management tools (such as Microsoft Project, Smartsheets, Monday.com) and agile project and road-mapping management tools such as JIRA and Aha! is desirable but not essential
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at
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