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DISPATCH SUPERVISOR

Futurelink Global Recruitment • Other • Durban, KwaZulu-Natal, South Africa • $200 - $300 / year • 2d ago

Dispatch Supervisor

Our client, based in Durban, is looking for a Dispatch Supervisor to join their team.

Duties & Responsibilities

Responsible for supervising staff and controlling outbound activities.
Supervising staff, including mentoring & guiding staff to achieve relevant departmental KPI’s. Set targets and optimise productivity.
Daily & weekly planning of employee activities.
Planning and dispatch of deliveries to inter-branch and local customers.
Maintain accuracy of inventory by enforcing tight control of outbound activities.
Ensure all documented information and records are maintained in line with company and legal requirements.
Ensure the maintenance of 5S standards and housekeeping.
Ensuring FIFO principle is always adhered to.
Achieve and maintain OTIF targets.
Achieving high levels of customer satisfaction through excellence in stock rotation, dispatching and ensuring quality of goods.
Communicating and coordinating with other departments (e.g. Customer Services, Production, Quality etc).
Knowledge of transportation and material booking and dispatch knowledge of export, packaging, pallet & packaging treatment.
Maintain discipline of employees (time keeping etc).
Control of third-party deliveries with designated service provider.
Monitor and control handover of finished goods from production to receiving.
Identify training needs and continuous work skills requirements.
Continuous review of SOPs (Standard Operating Procedure), training manuals, Policy and Procedure Standards are up to date and functional.
Evaluate, monitor and control picking slips, packing slips, delivery notes and waybills for logistics.
Maintain product classification, monitor of goods return, slow moving and obsolete inventory, collections and general activities for dispatch area.
Reporting via SAP of daily deliveries and stock movement.