Introduction
Our client requires the services of a Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office rotation.
- Amazing brand with cutting-edge technology
- Excellent teams in Global team collaboration
- High work-life balance with Flexible hours
- Agile working environment
EXPERIENCE: 6 - 8+ Years related working experience.
COMMENCEMENT: As soon as possible.
Duties & Responsibilities
ROLE:
- Able to understand complex application architecture/dependencies (CA related) and the impact it can have on a VDI environment.
- Designing VDI solutions to support business requirements based on GROUP guidelines.
- Design Ansible playbooks to meet business requirements for CA-Application performance (VDI deployment / Public- and Private Cloud).
- Responsible for VDI Deployment.
- Understanding GROUPs CA Data Management / “Follow the Data” as a VDI deployment approach.
- Driving possible VDI automation topics (deployment/resource management/asset management).
- Defining specific engineering roles for VDIs matching their exact application needs and supporting the GROUP partner onboarding process (e.g. Crash Test simulation).
- Understanding global engineering (ItO) resource demands and consulting/designing the optimal VDI solution.
- Driving GROUPs CA VDI cloud strategy towards constant “state of the art” architectural design.
- Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance as well as cost optimization.
- Defining self service requests in ServiceNow portals for VDI demands (e.g. resizing, additional VDI, Platform switch).
- Perform reporting of/forecast overall CA VDI demands (related to user requirements/platforms).
- Supporting and consulting applications owners on specific cloud migration requests with a focus on VDIs.
- Manage Problem, Incident and Change process for dedicated ITSM service.
- Upon demand willing to work on weekends (changes).
- Operate and maintain scripts (e.g. deletion).
- Keep documentation up to date in all relevant systems (e.g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT).
- Attend and moderate operation meetings.
- Manage security vulnerabilities.
Desired Experience & Qualification
QUALIFICATIONS/EXPERIENCE:
- Degree in Information Systems or equivalent experience.
- ITIL certification (advantageous).
- Any Scrum certification (advantageous).
- Any operating system certification relating to data management.
- Any programming certification.
- Any web application programming certification.
- Minimum of 4 years of IT operations experience including ITIL.
- Minimum of 4 years of storage experience.
- Minimum of 4 years of Scrum work experience.
- Minimum of 4 years of VDI and operating systems experience.
ESSENTIAL SKILLS:
- Knowledge of Confluence, Jira and Bitbucket/GitHub.
- Knowledge of storage technologies as well as state of the art solutions.
- Knowledge of Unix, Linux (RHEL, Ubuntu) and Windows.
- Knowledge of mounting technologies Autofs and DFS.
- Knowledge of protocols NFS and CIFS.
- Knowledge of framework Agile Working Model.
- Knowledge of Virtualisation technologies such as VMWare Horizon / ESXi / Cloud Foundation.
- Any additional responsibilities assigned in the Agile Working Model (AWM) charter.
ADVANTAGEOUS TECHNICAL SKILLS:
- Knowledge in migrating complex VDI environments (e.g. platform switch).
- Knowledge of LINUX Redhat / Ubuntu Operating systems running in a virtualisation environment.
- Knowledge of storage technologies emc2 and NetApp.
- Knowledge of Systems Management such as scVENUS and Ansible.
- Knowledge of Ansible Tower, playbook design and deployment.
- Knowledge of Public Cloud such as Azure and AWS.
- Knowledge of Private Cloud solutions.
- Knowledge of Directory Access Manager (DIVA).
- Knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR).
- Basic knowledge of Active Directory/LDAP.
- Professional communication and documentation skills.
- Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes.
- Basic knowledge of ITSM Suite.
- Basic knowledge of Scrum.
- Deep knowledge of operation and maintenance of web applications (programming).
- Deep knowledge of programming such as Bash and Perl.
#J-18808-Ljbffr
