Join Our Team as Operations Manager
Join a multinational that has a footprint throughout the world including its small but very profitable African office based in Johannesburg. This business consists of its main plant (Workshop) in Jhb that does some manufacturing for OEM’s (components for reciprocating compressors) but most of the business repairs are for components in the Workshop (e.g. valves, pistons, packing boxes, piston rods, gear boxes, pumps etc.) for customers, especially in the oil and gas industry. The Operations Manager supervises three Field Service Engineers who do the repairs on site at the customer’s plant throughout South Africa and Sub-Sahara Africa.
Duties & Responsibilities
The candidate will report to a South African Managing Director who recently transferred back from Dubai. The Operations Manager will be responsible for the management and leadership of the Service Workshop (including supply chain, quality & customer service), Field Service Engineers & Project Management Teams.
Key performance areas include:
- Manage the day-to-day operations of the Workshop, Field Service Engineers & Planner, aligning spares with labour coordinated on site. Provide technical support for the Sales Team.
- Monitor and support compliance of Workshop repair procedures, standard operating procedures, ERP (SAP) processes, and best practices. Ensure jobs are completed on time and as per customer requirements.
- Manage and control cost centre expenses, resource utilization, and cost savings projects in coordination with the Financial Controller. Drive efficiencies and monitor workshop recovery rates.
- Manage resource planning and capital expenditure as well as local projects (internal & external).
- Together with the Sales Team and the Field Service Engineers, visit customers locally and in Africa to problem solve and create awareness of the business's capabilities.
- Monitor KPIs on a monthly basis and implement control measures when required to achieve targets.
- Manage, motivate, guide, and assess workshop staff performance, including encouraging training.
- Control inventory fluctuations according to budget forecasts and develop and monitor short and long-term goals.
Desired Experience & Qualification
Requirements:
- Mechanical Engineering Degree or Diploma plus a Project Management Certification (PMP) is highly recommended. The candidate must be technically competent.
- Well-developed interpersonal and leadership skills, excellent communication in English (both written and oral).
- Knowledge of the compressor industry and production equipment such as CNC milling and lathes, honing machines, lapping machines, etc.
- At least 10 years of experience in Operations Management in a workshop environment, with the ability to manage & motivate staff effectively.
- Driven, proactive, decisive, logical, and strong computer literacy skills, especially in Excel & PowerPoint, with experience in an ERP system (SAP is an advantage).
Package & Remuneration
R850-950 000 PKG, 13 TH, 14 TH (BONUS)
Interested?
Apply online or alternatively phone Gerald Lilian on (011) 4841790. If you do not receive a response within two weeks from the date of submission of your CV, please consider your application unsuccessful.
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