Job Description
Job Purpose:
The Business Analyst will apply a comprehensive set of tasks and techniques to act as a liaison among stakeholders in order to understand the organization's problems, opportunities, needs, structure, policies, and operations for medium to large projects with medium risk. They will recommend solutions to enable the organization to achieve its goals, analyze stakeholders' actual needs, facilitate communication between organizational units, and play a pivotal role in aligning business unit needs with information technology capabilities. The role may involve serving as a translator between these groups to ensure effective collaboration and project delivery.
Requirements
Key Responsibilities:
- Understand and document business processes, requirements, and objectives.
- Analyze and interpret complex data to provide actionable insights.
- Facilitate workshops and meetings to gather and validate requirements.
- Develop and maintain detailed documentation including business requirements, functional specifications, user stories, and process flows.
- Collaborate with stakeholders at all levels to ensure solutions align with business needs and strategic goals.
- Communicate effectively with technical teams to translate requirements into technical specifications.
- Assist in the development of project plans and timelines.
- Support testing, training, and implementation activities.
- Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
Qualifications: - Bachelor's degree in Business Science or equivalent.
- National Certificate: Business Analysis or similar certification.
Required Skills: - Strong business acumen and understanding of business administration and management principles.
- Proficiency in business analysis techniques, practices, and disciplines.
- Ability to conduct data and business analysis to support decision-making.
- Excellent communication and interpersonal skills to facilitate effective stakeholder engagement.
- Critical thinking and problem-solving abilities.
- Attention to detail and ability to manage multiple priorities.
Screening Criteria for Business Analysts: - Possession of an IT-related qualification.
- Preferred certification from IIBA (International Institute of Business Analysis).
- 8-10 years of experience in Business Analysis for senior roles; intermediate roles require relevant experience demonstrating a deep understanding of business processes and IT systems.
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