Insurance Consultant - 6 Months Contract - Bellville (Cape Town)
The insurance consultant role is focused on providing an end-to-end service and support to brokers.
- ONLY applicants that are currently living in Cape Town will be considered!
- MUST have a CLEAR Credit and CRIMINAL record!
Duties & Responsibilities
- This role is focused on, but not limited to, servicing broker requests, including enquiries.
- Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services.
- Dealing with general insurance and policy specific enquiries.
- Dealing with issuance of new policies, policy maintenance, renewal, and agri aspects of policies.
- Assisting to resolve all insurance queries within required timeframe and compliance requirements.
- Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy.
- Undertaking to adjust premiums in line with new asset values.
- Managing client expectation on expected turnaround times for submitted requests.
- Adhering to underwriting criteria and regional requirements.
- Assist with profiling the client with the best suitable product and underwriting criteria.
- Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product.
- Assisting in implementing solutions for improvement.
- Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
Desired Experience & Qualification
- Matric / Grade 12
- MUST have NQF4 (insurance related qualification)
MUST have Min. 3 Years Insurance experience in a Call Centre
- Commercial Insurance experience
- RE would be an advantage
- MUST have a CLEAR Credit and Criminal record
Package & Remuneration
- Salary: R13 000 per month
6 week training
6 month contract with possible conversion
Working hours 8:00 – 16:30, Monday to Friday
Interested?
- If interested , please apply directly through Pnet or email us directly at
- N.B If emailing us directly, remember to insert "Insurance Consultant - Bellville" in the email subject line , for consideration.
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