Responsibilities:
- Assisting the Store manager with stock take & store administration.
- Monitor and analyse stock movement within the store.
- Implement risk management procedures to mitigate stock losses and shrinkage.
- Ensure compliance with all administration, systems, and reporting procedures.
- Extract store reports to analyse store turnover and stock performance.
- Understand and present information to the Store manager.
- Organise and maintain in-store filing systems.
- Monitor and control cash or transactional activities to ensure processes are followed.
- Uphold in-store safety and security procedures.
- Process customer transactions via active retail system (POS).
- Identify customer needs through professional engagement and communication.
- Establish customer loyalty by promoting cash reward programs.
- Take initiative to improve customer experience and satisfaction.
- Adhere to visual merchandising principles and follow housekeeping procedures.
- Continuously seek opportunities to develop selling skills and product knowledge.
- Work within a team to meet sales targets and implement store objectives.
- Remain in sync with the latest fashion trends.
Qualifications:
- A Grade 12 qualification.
- A minimum of 3 years retail or admin experience.
Skills:
- Have an interest in fashion.
- Good administration ability.
- A passion for excellent customer service and sales environment.
- Be computer literate.
- Have a preference for working in administration.
- Ability to work under pressure.
- Availability to work shifts.
- Able to communicate in a professional manner.
- The ability to plan and organise.
- An independent operator.
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/written communication skills and strong organizational skills.
- The ability to multi-task in a fast-paced environment.
- The ability to work independently.
- The ability to take initiative.
- A high level of attention to detail.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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