The Key Account Administrator primarily assists their delegated Key Accounts Manager and Key Accounts Executive with daily, weekly, and monthly administrative tasks. We are looking for a driven individual who has the potential to grow within our company.
Requirements
Key competencies:
• Strong interpersonal skills
• The ability to manage multiple tasks at once
• Wide breadth of experience managing clerical responsibilities
• Excellent professional business communications and etiquette
Job Duties and Responsibilities:
- Accurate data capture and analysis
- Accurate creation and timely completion of reports
- Client relations and liaison
- Order capturing and processing; from receipt to delivery
- Following up on orders and client requirements
- Providing feedback internally and externally
- Keeping accurate and up-to-date filing systems
- Evaluation of clientele needs
- Visiting stores monthly to submit up-to-date reports
- Acting as professional PA to assigned Manager / Executive
- Updating client listings
- Assist in preparation of presentation materials
- Assisting in the preparation for meetings with clients
- Keeping a designated section of the show room clean and updated
- Capturing and submission of minutes from meetings
- Plan and schedule meetings, presentations, and other office-related events
- Sending reminders regarding upcoming appointments
- Suggest changes to office task workflow to improve efficiency
- Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages
- Manage communication of information in and out of the office; including but not limited to letters, emails, memos, etc.; and prepare outgoing mail and packages for executives
- Monitor and maintain office equipment; both allocated and shared
- Ensure office is kept clean and organized at all times
- Respond to and observe direct instructions as they are received
- Adhere to and meet deadlines that are communicated
- Maintain positive and professional staff and client relationships
- Support office staff and executives with general operational tasks
- Adhering to and meeting all objectives as specified via monthly KPI appraisals
Requirements and Qualifications:
- Professional administrative experience
- Valid SA driver’s license and own functional car
- Strong matric and/or tertiary study results (relevant NQF8 or Bachelor’s Degree preferred)
- Excellent English communication skills; spoken, written and comprehension
- Fast, proficient, and accurate typist and/or data capture
- Extensive knowledge of Microsoft Suite and other administrative programs
- Intermediate to advanced MS Excel proficiency
- Excellent customer service skills
- Self-starter who works well independently
- Ability to prioritize given tasks and work efficiently towards completing them
- Familiar with common office equipment (printers, copier, fax, etc.)
- Detail-oriented and exceptional organizational skills
- Experience with complex file management
- Strong problem solver and analytical thinker
- Professional demeanour
If at any point you have not heard back from us within 3 weeks, please consider your application to be unsuccessful.
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