Leading Inbound Tour Company is looking for an experienced Spanish-speaking Inbound Tour Consultant. This role is based in Sandton.
Experience required:
Good understanding of delivering excellent service to agents/guests
An in-depth knowledge of Tourplan or a similar booking system
An in-depth knowledge of WETU
An in-depth geographical, logistical and product knowledge of South, Southern and East Africa
A willingness and aptitude to learn
Fluent in both verbal and written Spanish (preferably South American Spanish)
Duties include:
Creative and out-of-the-box planning and designing of leisure FIT tailor-made itineraries
Managing the reservations process including handling bookings from quote to finalising, including invoicing and travel documents
Ensuring turnaround times are strictly adhered to according to standard operating practices
Proactive selling of products and services ensuring the best possible itinerary for the guests
Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers
