Skills and Qualifications
- Education and experience equivalent to a related Bachelor's Degree
- A minimum of three years of direct sales experience, preferably in selling medical products
- Ability to communicate effectively with and to understand the needs of others in a sales relationship
- A high degree of personal motivation and drive to achieve personal and professional goals
- Excellent oral presentation skills and the ability to think quickly to apply facts in analysing a problem and explaining that answer to a group of medical technicians and clinicians
- Ability to learn the usage of medical equipment and to identify and explain possible improvements in usage
- Ability to work effectively as a team member to achieve organisation goals
- Ability to utilise business mathematics to figure percentages, prepare financial and sales information
- A high degree of personal organisation skills, including the ability to record and report information and to document work performed
- Ability to work independently with a minimum of supervision
- Ability to travel extensively and work long hours to achieve goals, as required
- Excellent driving record with no driving accidents in the past three years or no more than one driving ticket in the last three years
- Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs
Skills/Physical Demand
- Lifting -- up to 50 lbs
- Writing
- Standing
- Vision
- Colour perception
- Depth perception
- Reading
- Field of vision/peripheral
- New client establishment/existing account maintenance
- Customised drawing preparation
- Problem solving
- Product knowledge
The main purpose of this position:
Presents and sells clients products to new and existing accounts and follows up with these customers to confirm that products delivered meet their needs.
Makes in-service presentations to clinicians, explaining new products and their use.
Maintains close relationships with clients to ensure that their needs are understood and met.
Coordinates with client marketing and sales staff to ensure that products are delivered on time, to stay informed about new products, and to provide customer feedback about product innovation.
Duties & Responsibilities:
- Establishes and maintains close relationships with new clients and existing accounts by:
- Meeting regularly with clients and accounts to present and demonstrate clients products and to explain their benefits.
- Identifying potential customers and introducing them to the products offered by client.
- Maintaining contacts with clients to monitor their satisfaction with products.
- Identifying opportunities to improve customer satisfaction with products.
- Preparing customised drawings for clients needing custom kits or manifolds.
- Preparing and submitting pricing contracts to clients for products.
- Following up with clients to identify opportunities to increase sales volume and profitability.
- Resolving problems with clients regarding manufacturing or delivery problems, if they occur.
- Coordinates with other client marketing and sales staff to ensure that the right products are shipped to customers on a timely basis and in the amount required, to stay informed about new products provided by client, and to provide feedback from customers about product needs and possible innovations.
- Makes decisions within approved authorisation limits regarding product pricing to optimise sales volume and profitability.
- Prepares a monthly report summarising monthly sales results achieved, contacts made, needs for change in products and suggestions for improvement in clients procedures.
- Participates in a variety of sales training and planning meetings to learn about new products and marketing promotions, and to share information about sales goals.
- Maintains a high level of knowledge about client and competitor products and their advantages and disadvantages.
- Sets and achieves personal performance goals for sales volume, new contacts made, new client sales and other related sales results achieved.
- Participates as a member of the clients sales team to improve client’s ability to increase market share by identifying ways to increase product quality and customer satisfaction.
- Travels by car, airplane, bus, etc. to perform sales duties with clients.
- Performs a variety of other sales related duties, as required.
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