A position has become available for a Lead - Change and Training to join our dynamic team.
The Lead: Change and Training role is responsible for organisational change oversight and system training. By establishing and managing the System Training Hub, the Lead will ensure accessible, relevant, and engaging self-service system training content across all business functions and retail. Organisational Change services shall be managed to ensure that project goals are understood, and the change journey is communicated clearly.
KEY PERFORMANCE AREAS
- Builds and manages the budget of the total change management and system training service offering.
- Collaboratively shapes change management and engagement strategies & plans.
- Assesses the impact of proposed system changes & identifies readiness gaps.
- Drives execution of change management plans to ensure alignment with project timelines and objectives.
- Identifies and implements change management activities to mitigate risks and enhance organisational transition.
- Develops a strategy and implementation roadmap for all SPAR system training requirements including the SAP Enterprise and Supply Chain template; Omnichannel and Store of the Future systems and technologies.
- Ensures full implementation and effective management of the SPAR LMS.
- Develops a multi-year plan that encompasses the content building of the full curricula scope for all business functions and systems.
- Defines the System and Business process learning strategies for SPAR & Independent Retailers.
- Manages content development projects, budget controls, project tracking, risk management and reporting.
- Manage external vendors to ensure LMS system service contracts are met.
- Applies relevant instructional design technologies to content.
- Manages a small team of trainers and specialists aligned to key business functions.
Minimum Requirements:
- Bachelor's Degree in Adult Learning, Organizational Psychology, Education or Commerce.
- At least 10 years’ experience in leading change management and training teams in large projects and change initiatives.
- A minimum of 8 years’ experience using digital learning content and eLearning portals and platforms to deliver a quality learning experience.
- Experience in the implementation of organisational change management methods, techniques and approaches.
- Experience in using best-in-class instructional design techniques.
The ideal applicant will satisfy the following skills requirements:
- Detailed working knowledge of change management theory and practice, communications management, stakeholder engagement, and training needs analysis.
- Exceptional interpersonal and communication skills, with the ability to influence and build positive relationships at all levels of the organization.
- Demonstrated ability to manage a training service including financial oversight and budgeting.
- Very good instructional design knowledge for system learning content and learning pathway development.
- Highly organized, with the ability to manage multiple priorities, work threads, team members, and stakeholders.
- Strong project management, facilitation, decision-making and problem-solving skills and excellent attention to detail.
- Excellent organisational skills, with the ability to manage multiple priorities and deadlines.
- Good Team leadership and multi-functional co-ordination skills.
Application Process: Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.
#J-18808-Ljbffr
