Centre Manager Ladysmith

The Recruitment Guy (Pty) Ltd • Other • Ladysmith, Okhahlamba Local Municipality, KwaZulu-Natal, KwaZulu-Natal, South Africa • $500 - $600 / year • 2d ago

Fitment Centre Manager (Glass & Auto Fitment Centres)

Area: Ladysmith

Industry: Glass & Auto Fitment Centres

Ref No.: TRG 2080

Salary: Market related TGP R450 000 – R650 000 PA (Neg on industry exp)

Start Date: Immediate / Negotiable

Equity Requirement: Open to all designated groups but preference will be given to previously disadvantaged groups.

An opportunity for an experienced Fitment Centre Manager is required for permanent employment based in Ladysmith.

Duties & Responsibilities

Ensure the achievement of company budgets by generating revenue, generating sales through establishing and maintaining a customer base, managing expenses, effective stock control, effective cash management and strict adherence to company processes that will result in sustainable profitability and growth.
Establish a culture of trust, effective communication, cooperation and aligned team dynamic towards achieving business Key Performance Indicators (KPI's) through effective leadership, performance management and KPI tracking.
Manage excellent customer service by empowering all staff through training opportunities to ensure highest levels of Net Promoter Scores (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.
Enforce and effectively manage compliance to standard business practises and procedures by conducting checks on counter sales, review Price Purchase Variance (PPV) and Internal Transfer of Stock (ITS) so as to reduce stock loss and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk.
Attend to and embrace new business-related learning opportunities, continuous development and or improvements and extended reasonable work related tasks and responsibilities as may come about towards remaining in a industry leading position.

Desired Experience & Qualification

B Com Degree (Management) + Grade 12
For a Medium Fitment Centre: Total of 2 - 5 years relevant functional experience, must have exposure to general management duties
For a Large Fitment Centre: 2 – 7 years of total functional experience, must have been exposure to general management duties with a full management role within a Fitment Centre
Company policies and procedures
Business Acumen
Extensive knowledge of the full range of Automotive Glass products
Unendorsed drivers licence + Code 08
Traceable and contactable references
Clear criminal record

Skills

Customer relationship management
Interpersonal skills

Application Instructions

We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
Interested applications are requested to submit their updated CV’s (in word.doc format) via email to therecruitmentguy @ outlook .com using Ref # 2080
Attach any relevant documentation that will support & enhance your application.
Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful.

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