Job Description ROLE OVERVIEW
The Waste Management Administrator will support our clients' Facilities Management team in various waste management activities with municipalities. The primary focus of the role is to minimize waste-related expenses by ensuring accurate municipal invoicing for waste removal and overseeing the service provided by outsourced waste management partners.
RESPONSIBILITIES
Waste Management
- Ensure accuracy in municipal waste billing.
- Verify municipal utility accounts to confirm that waste collection charges align with the actual type and number of bins on site.
- Collaborate with Facilities Management to contract the appropriate number and type of bins.
- Coordinate with municipalities to optimize the bin count and types.
- Audit and cross-check waste billing details on utility invoices with Facilities Management’s reports on bin collection.
- Conduct variance analysis across managed buildings, including those serviced by external waste providers.
- Work with Facilities Management to explore recycling options to potentially lower contract costs through rebates.
- Partner with Environmental Social Governance staff on related data.
- Coordinate with Facilities Management to ensure timely placement of bins for collection.
- Log calls with council if bins are not cleared.
- Maintain waste areas in cooperation with Facilities Management and service providers to ensure:
- Timely waste collection
- Cleanliness of waste areas
- Replacement of damaged or obsolete bins
Reporting
- Maintain performance and standardized waste management reports for each building, tracking bin numbers, collections, billing, and cost savings.
- Provide any additional reports or reconciliations as requested by the billing manager.
Utility Management
- Engage with municipalities and provide general support.
- Conduct on-site meter readings and input data as needed.
- Manage tenant account reconciliations and promptly resolve queries.
- Review billing methodologies to ensure correct tariffs are applied.
- Maintain relationships between the company and municipalities.
- Regularly report on utility risk management and account administration.
- Work with Utilities Management to ensure buildings are on optimal tariffs.
- Conduct utility audits and ensure compliance with relevant legislation.
- Support the utilities manager with processes and systems to maintain compliance and reduce risk.
- Perform other utilities-related tasks as directed by the utilities manager.
Requirements
- In-depth understanding of municipal processes, tariffs, and waste management practices.
- Ability to handle pressure, multitask, and work after hours when necessary.
- Strong organizational skills, with a focus on meeting deadlines.
- Proficient with basic computer functions and quick to learn new software, including Microsoft Office.
- Clear and accurate communication, both written and verbal.
- Effective relationship management with colleagues and municipal contacts.
- Familiarity with office and account procedures.
- Ability to work independently and make decisions in line with laws and regulations.
- Professional judgment and courteous interaction with utility customers and municipal representatives.
Requirements In-depth understanding of municipal processes, tariffs, and waste management practices. Ability to handle pressure, multitask, and work after hours when necessary. Strong organizational skills, with a focus on meeting deadlines. Proficient with basic computer functions and quick to learn new software, including Microsoft Office. Clear and accurate communication, both written and verbal. Effective relationship management with colleagues and municipal contacts. Familiarity with office and account procedures. Ability to work independently and make decisions in line with laws and regulations. Professional judgment and courteous interaction with utility customers and municipal representatives.
