Monday Friday, 08h30 17h00; One weekend shift on a rotational basis required
Job Description:
My client in the management of Airbnb properties, is looking for a skilled and determined Portfolio Manager to join their dynamic team. This role requires a dedicated individual capable of efficiently managing financial transactions in a fast-paced environment.
Key Responsibilities:
- Manage a portfolio of properties in a specific area, ensuring optimal performance and satisfaction.
- Cultivate and grow relationships on behalf of the client with property owners.
- Ensure that Property Hosts maintain key performance standards at all times.
- Conduct onsite meetings with Property Hosts at their respective properties.
- Train and implement Standard Operating Procedures (SOPs) with Property Hosts.
- Provide daily support and maintain clear communication with Property Hosts and Property Owners.
- Arrange, coordinate, and oversee home maintenance when required.
- Establish and maintain open, collaborative relationships with fellow regional team members and upper management.
- Scrutinize owner statements for approval before they are sent to owners.
- Frequent travel between worksites is required; the individual must have own reliable transportation.
Requirements:
- Proficient in using various hardware devices including laptops, tablets, and mobile devices.
- Must be available to work one weekend per month.
- Ability to communicate professionally across all forms of communication (email, phone, video calls, and texts).
- Strong ability to work under pressure in an agile, fast-paced environment.
- Excellent time management skills, capable of adapting to frequent changes and interruptions.
- Highly responsive and reliable in all tasks.
- Strong attention to detail in all aspects of the role.
- Committed to adhering to all company policies and procedures.
- Must own a reliable car.
- Matric
- Working experience in the property industry is a must.
