My client, a leading and well known company based on the East Rand requires New Business Representatives with experience in the Services Industry.
This position is reprting to the Head of Customer Relations.
Purpose of the Job:
To effectively market the Company stable of Product Offerings to potential customers with a view to increasing contracted manufacturer business and forging long-term customer partnerships. In addition, further develop manufacturer/retailer business partnerships, which provide a total end to end solution to the client, pre the assignment of the converted customer to the Account Executive for Library Management.
Requirements:
Matric (compulsory), Tertiary education preferable
Knowledge and ability to use MS Office portfolio of products (Word, Excel, PowerPoint)
Needs a comprehensive understanding of Sales in the Services industry
Product Offering across Brands (will cover in induction and be ongoing)
At least 4 to 5 years New Business Acquisition experience including Cold Calling
Experience in a Service Industry ESSENTIAL
Must have a solid Sales Lead Generating background ESSENTIAL
Must have experience in client relationship management/customer service
Call Centre Experience a plus
Good Computer skills
SA Citizens only
Must be Criminal Clear
Must reside in the greater Johannesburg area
Must have excellent business acumen
Behaviours and attributes:
Service Driven
Ability to understand customers needs
Target driven
Resilient to criticism/rejection
Good communication/negotiation skills
Strong problem-solving skills
Initiative
Attention to detail
Ability to handle deadlines and stress
Self-confident and determined
Self-motivated and self-disciplined
KEY PERFORMANCE AREAS
Achieving Sales and Business Development Objectives
Actively seek out and convert new business (annual target to be assigned)
Achieve and strive to exceed budgets
Comply with sales plan and identify course correction if required
Conduct regular meetings with Head of Customer Relations, identifying opportunities and resolving challenges where necessary
Prepare, present and maintain New Business Plan to achieve objectives.
Identify new potential business opportunities (sectors, markets etc)
Maintain Effective Communication
Share knowledge within the team and draw upon the expertise of others across the Hirt & Carter business units to fulfil customer requirements.
Effective communication with all internal and external customers.
As a team, lead bi-monthly New Business Update meetings with Head of Customer Relations
Develop Knowledge and Skills
Maintain New Business Opportunity Database and track conversion rate
Establish (with senior management) role development objectives and carry out plans to achieve these objectives.
