Purpose of Role:
Provide Endpoint Manager (SCCM and Intune), Microsoft server and Cloud services support.
Critical Requirements - Skills, Experience & Qualifications
Matric Qualification
- MCSE, with 70-703, 70-745 or similar
- Tertiary IT qualification
- At least 3 to 5 + years supporting SCCM with exposure to
- OS deployment
- Application packaging and deployment
- Patch management
- Reporting
- Co-management with Intune
- At least 3 + years supporting Intune
- Good understanding of server environment
- Ability to clearly articulate problems and solutions with the technical team
- Self-managed
- Valid Drivers License and own reliable vehicle
Primary Role Accountabilities
- Application packaging and deployment
- Patch management
- Operating system deployment
- Office 365 administration
- Device hardening and vulnerability management
- Assist with escalations from 1steline support engineers
