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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- To see what life at Capitec is all about and complete a short assessment, please click here! .
- Once you have completed the above, finalize your application by clicking apply below.
Purpose Statement
- To administer and handle all administration on insurance claims, matters, and queries to ensure efficient processing and client service.
Experience
Minimum:
- 1-2 years’ experience in a banking, insurance, or client service environment.
Ideal:
- 1 year Credit insurance claims experience.
- Treating Customers Fairly (TCF).
- Financial Intelligence Centre Act (FICA).
- Protection of Personal Information Act (POPI).
- Financial Advisory and Intermediary Services (FAIS).
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational.
- Regulatory Exam for Representatives (RE5).
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Claims handling (Credit insurance claims).
Ideal:
- Knowledge of Capitec products and systems.
- Understanding of the insurance industry and regulatory frameworks and bodies.
Skills
- Communication Skills.
- Reporting Skills.
- Administration Skills.
- Attention to Detail.
- Computer Literacy (MS Word, MS Excel, MS Outlook).
Conditions of Employment
- Clear criminal and credit record.
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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