Senior Account Manager will be responsible for building multi-dimensional customer relationships to secure growth opportunities and profitable sales in Africa with a primary focus on dry flavours and seasonings.
MAIN RESPONSIBILITIES
- Develop and implement strategic and tactical business plans for Strategic and/or Critical customers within the territory and for all critical projects throughout the year, gaining approval with management and other key internal functional areas.
- Establish in-depth working customer relationships and manage activities at all levels within Purchasing, Supply Chain, Marketing, Technical, Operations, Finance, and other functional areas as necessary.
- Prioritize, manage, grow, and forecast opportunities within an innovation funnel in conjunction with internal Sales Operations and Business Unit functions to attain profitable sales growth.
- Accurately contribute to the volume/sales forecast of existing business based on direct customer input, business intelligence, analysis, and other factors.
- Implement customer pricing strategy to maximize profits as necessary.
- Be viewed as a critical contact for McCormick and drive customer penetration through innovation and proactive customer intimacy.
- Participate in flavour industry related events and associations.
CANDIDATE PROFILE
- BA in Business, Food Science, or related field.
- 5+ years sales experience, preferably in FMCG industry with international, global companies.
- South Africa business to business sales experience preferred.
- Experienced using Salesforce or other similar CRM software. Integrated Business Planning (IBP) experience preferred.
- Working knowledge of technical aspects of products, i.e. nomenclature, applicability within customer's manufacturing process, substitution choices, new discoveries, etc.
- Valid Code EB drivers’ licence - travel is required for customer and business meetings.
- Excellent oral and written communication skills across all levels and cross functionally (e.g. in contact with Purchasing, Supply Chain, Marketing, Technical, Operations, Finance teams).
- Developed and demonstrable critical thinking skills and business acumen.
- Structured, well organized and ability to prioritise and meet deadlines.
- Proven project management skills in a sales cycle from six weeks to eighteen months.
- Flexible to change and embrace new initiatives.
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