Santam Specialist Business has a career opportunity for a Regulatory Administrator in our Specialist Regulatory team who will be based in Johannesburg. The Specialist Regulatory team provides support services to the businesses to ensure adherence to regulatory requirements at an operational level.
To engage and support with various businesses within Santam Specialist Business to coordinate operational activities for the purpose of enhancing the overall risk and governance management structure. The Regulatory Administrator will support the businesses with the implementation of controls to mitigate regulatory and conduct of business risk within acceptable risk tolerance levels. In addition, the Regulatory Administrator will provide ongoing support to the businesses and Regulatory Team.
What will make you successful in this role?
Support Services:
- Drive the implementation of controls to enhance the overall regulatory environment within the specialist businesses and provide ongoing support;
- Assist in preparation of reports for management and keep stakeholders informed of the level of compliance being achieved. i.e. Regulatory Risk Report; Conduct of Business (CoB) Reports;
- Assist with identifying and resolving regulatory incidents and issues and ensuring the business implements the appropriate process or procedures;
- Support the Regulatory Specialists in their performance of assurance activities and roll-out of Group projects as part of the oversight and management function of the Specialist Regulatory team;
- Supporting the change process to ensure businesses are able to evidence adherence to regulatory requirements through awareness training, project management and effective implementation strategies.
Assurance Activities and Reviews:
- Support the Regulatory Specialists in their undertaking of assurance activities and reviews which serve to evaluate that business is conducted in adherence to regulatory requirements;
- Assist the Regulatory Specialists with reviews of binder and outsource agreements in order to evaluate whether the functions and/or services are performed in compliance with the binder and/or outsource agreement;
- Prepare regulatory reports for management highlighting key findings to address the potential risk of non-adherence.
Training:
- Assist with training of management and staff within Specialist Business to enhance the regulatory risk management culture within the businesses;
- Identify key training needs and arrange for a training intervention.
Stakeholder Management:
- Maintain and develop effective relationships with key internal stakeholders;
- Demonstrate leadership in Specialist Business and the greater Santam;
- Remain informed of current developments in regulation and identify the areas of impact on the businesses;
- Lead the businesses on a journey to improve the overall regulatory risk and governance environment.
Qualification and Experience
- Graduate qualification or similar qualification in business administration or management
- Advance course in Excel, Word, PowerPoint
- Minimum 3 years in the Non-Life Insurance Industry
- At least 1 year’s relevant compliance-related experience in the financial services industry, preferably short-term insurance industry
- Compliance related qualification will be an added advantage
Knowledge and Skills
- Strong attention to detail
- Analytical skills
- Ability to work under pressure
- Ability to meet strict deadlines and time management to effectively support the specialist businesses
- Ability to use new technology being introduced and adapt to changes in processes.
- Strong interpersonal, administration, facilitation and verbal and written communication skills
- Ability to work appropriately with sensitive and confidential information
- Ability to manage projects and provide regular feedback to stakeholders
- Demonstrate passion and commitment for excellence
- MS office proficient
- Approachable and customer/service-oriented
Core Competencies
Cultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently
Collaborates - Contributing independently
Being resilient - Contributing independently
About The Company
Santam is the leading non-life insurer in South Africa. Along with its subsidiaries, the business transacts all classes of non-life insurance. Santam is a large, diversified, and transforming company and our success is rooted in our passion for our clients. Everything we do is centered on our delivery of Insurance Good and Proper.
Please note this appointment will be made in line with the Divisional Employment Equity targets. People with disabilities are welcome to apply.
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