Reference: CPT003413-Jol-1
Are you naturally a results-driven person? Do you enjoy introducing a service to companies that you know will add value to their establishments?
Our client is expanding their team and requires someone fluent in Afrikaans (first language ability) and English. Full training will be provided on the services they offer.
This position entails cold-calling and relevant experience of at least 2 years is required.
Duties & Responsibilities
Requirements:
- Matric, relevant tertiary qualifications advantageous
- Fully Bilingual in Afrikaans and English (speak, read, write)
- Strong verbal and written communication skills coupled with an excellent telephonic manner
- Computer literate, specifically MS Office (Word, Excel, Outlook)
- Minimum of one year experience in telemarketing or sales
- Time management skills and the ability to prioritise tasks under pressure
- Results-driven and customer-focused
- Knowledge of social media
- Excellent interpersonal skills, assertiveness, and active listening
- Persuasion skills
- Ability to learn product and service knowledge
- Professional and a team-player
- Able to work independently
Duties: - Attend to all inbound and outbound calls and sufficiently address enquiries and questions
- Ensure that events are filled and follow up timely with clients
- Meet daily and monthly targets, which are subject to change
- Schedule and manage bookings
- Draft and send appropriate paperwork to the client
- Ensure that interaction is based on the principles specified in our policies
- Manage, update, and maintain the database
- Attend to client queries, problems, and/or questions efficiently
Salary is negotiable dependent on experience.#J-18808-Ljbffr
