Introduction
About the Client:
A leading SANAS-accredited BBBEE Verification Agency with a Level Two BBBEE status. Established in 2003 and one of the first agencies to be accredited by SANAS as a verification agency in February 2009. We have been in the BEE Verification business for 13 years. We are the top rating agency in the B-BBEE verification space, and we believe to be the most Credible and Responsive BEE Verification Agency that adds value to shareholders through a Professional and knowledgeable team.
Our value offerings are the following:
- Evaluation of B-BBEE Ownership Transactions.
- B-BBEE Awareness & Training on amended codes and sector charters.
- B-BBEE Interim Audit.
- B-BBEE Assessments.
- Element Scorecard assessment and reporting.
Duties & Responsibilities
Duties & Responsibilities:
Client Interaction
- Develop sales strategy.
- Drive strategic sales and business development.
- Manage client interactions.
- Oversee the client renewal process through the sales administrator, including sending renewal emails to existing clients and following up on requests for proposals.
- Develop proposals for new clients.
- Create presentations on our profile and offerings and deliver them to clients.
- Prepare tenders for new clients.
- Handle client complaints and queries, update the complaints register, and maintain a database of queries.
- Direct technical requests and queries from clients to analysts and provide feedback to clients.
- Conduct sales presentations for clients.
- Manage accounts by following up with clients upon project completion to assess satisfaction levels and address any issues.
Analyst Interaction
- Collaborate with the sales administrator and analysts to ensure renewals and client retention.
- Refer queries and technical questions to analysts for client feedback.
- Coordinate with analysts to finalize proposals and commence projects.
- Provide analysts with feedback regarding client queries and satisfaction.
Sales Administration and CRM
- The Business Development Manager will oversee and be accountable for this process, with the Sales Admin person providing support.
- Administer and maintain the CRM database.
- Update CRM with new opportunities, requests for proposals, and proposals.
- Keep client records current in the CRM system.
- Generate sales reports on new sales, renewals, lost clients, and new opportunities.
- Develop sales reports for all Opco meetings.
- Collaborate closely with the Exco and the Business and Account Development Manager on new sales initiatives.
- Schedule meetings with clients responding to inquiries and proposal requests.
- Conduct industry and client research to identify new sales prospects.
- Coordinate with consultants to obtain referrals for verification.
- Prepare monthly sales analysis and reports prior to sales closing.
- Contribute ideas and insights into sales and marketing strategies.
- Conduct competitive research and monitor industry trends.
- Engage with industry bodies to access new client opportunities.
Branding, Marketing, and Social Media
- The Business Development Manager will oversee this process, with assistance from the Sales Admin person.
- Maintain and update the company website.
- Manage the LinkedIn profile.
- Take charge of all social media activities.
- Prepare marketing materials.
Package & Remuneration
Salary: Basic salary starting at around R28,000.00 – R40,000 CTC + Commission on top & Incentives (Please note that the salary range given is just an indicator & will be based on your experience, skillsets & in relation to your current package).
#J-18808-Ljbffr
