Branch Supervisor & Technical Specialist - Hose & Fittings Specialist (ZAMBIA)
Location: Kitwe
Type: Permanent, Full Time
Salary: R20k + Accommodation
Duties & Responsibilities
Operational Requirements (Job Description):
- Report to the branch manager.
- Oversee that the sales area, offices, store facilities, kitchen, and ablutions are kept clean and attractive.
- Answer telephones and assist customers and suppliers during sales calls and purchases.
- Notify management of any equipment failure or maintenance issues.
- Order and maintain office supplies and sales catalogues.
- Maintain a file system for necessary documentation.
- Setup meeting agendas and take notes of discussions and resolutions.
- Manage petty cash and monitor cash income and expenses.
- Open the branch in the morning and lock up in the evening.
- Assist with stock taking when required.
- Maintain health and safety systems and ensure relevant training is conducted.
- Track employee attendance and clocking times.
- Assist with picking stock for sales and hose assemblies.
- Maintain warehouse procedures and ensure they are up to date.
- Measure hoses and hose assemblies according to job card requirements.
- Plan and keep records of monthly inventory and orders.
- Synchronize the Sage warehouse system with physical warehouse locations.
- Plan inventory purchasing and maintain adequate stock levels.
- Create job cards and bill of materials for production and quotations.
- Assist with sales by preparing quotations, invoices, and delivery notes.
- Ensure components are packed and ready for dispatch.
- Alert management about non-conformities affecting sales or deliveries.
- Support external sales personnel with customer inquiries.
- Contact sales representatives regarding specifications and pricing as needed.
- Train personnel and customers on the hydraulic hose and fitting range.
- Deliver parts and orders to customers when necessary.
- Monitor customer accounts on hold and inform management of affected orders.
Package & Remuneration
Salary: R20,000.00 per month
Benefits: Car Allowance and Accommodation
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